We understand there is increasing concern about COVID-19 (Coronavirus) among travellers, employees and the public. The Public Health Agency of Canada (PHAC) continues to assess the public health risk associated with COVID-19. Please find links to useful additional information below.

Air Terminal Building Policy Update 

Health and safety is our top priority. To protect our passengers, business partners and employees, Hamilton International is supporting public health practices with additional measures.

Effective July 20, the City of Hamilton’s by-law requires mask/face coverings be worn within enclosed public spaces.  This requires passengers and anyone entering the Airport Terminal Building (ATB), including all Airport employees to wear masks/face coverings throughout all areas of the ATB. Some exemptions include:

  • Individuals who are unable to wear a face covering for medical reasons, children under two years old (or up to five years old if the child refuses), and other reasonable accommodations.

The City of Hamilton by-law is effective at 12:01 a.m. on July 20, 2020 and shall be reviewed by the Board of Health every three months unless directed otherwise by City Council.

This requirement is in addition to policies stated previously including:

  • Only passengers and employees on duty (including business partners serving passengers) will be permitted access to the ATB. All other visitors (including friends/families meeting and greeting passengers) will be restricted from accessing the ATB. Some exemptions include:
    • Friend or family member of a passenger requiring assistance or accompanying a minor who is travelling alone.
    • Visitor (e.g. service provider and contractors) granted access by the Operations Centre.
    • Individuals having business at the Airport including car rental services.
    • Individuals accessing ‘grab and go’ food and beverage offerings such as Tim Horton’s.
  • Restricted ATB entry using only the main doors near check-in. Exit from the ATB is permitted from any of the doors.
What Hamilton International Airport is Doing

As health and safety is our top priority, Hamilton International is supporting public health practices with additional measures, to enable our passengers, tenants and employees to be vigilant about their health, including:

  • Increased frequency of cleaning and disinfecting high traffic areas throughout the terminal.
  • Informational messaging displayed throughout the building, reminding travellers of the precautionary measures they can take to prevent the spread of germs and the importance of maintaining a safe distance from others.
  • High-traffic areas and surfaces of the terminal have been treated with an anti-microbial shield that kills 99% of germs and remains active to control and prevent the growth of microorganisms.
  • Installation of floor decals throughout the terminal building to encourage proper physical distancing.
  • Installation of acrylic protective barriers at check-in counters and boarding gates.
What You Can Do

To reduce the spread of coronavirus, PHAC recommends following the same precautionary measures as you would to help prevent the spread of cold or flu:

  • Wash your hands often with soap under warm running water for at least 20 seconds.
  • Use alcohol-based hand sanitizer only if soap and water are not available.
  • When coughing or sneezing, cover your mouth and nose with your arm to reduce the spread of germs.
  • If you use a tissue, dispose of it as soon as possible and wash your hands afterwards.
  • Avoid touching your face, eyes and mouth with unwashed hands to avoid germ transfer.
Recent Government Updates

July 16 – Canada and United States extend border closure for another 30 days
Prime Minister Justin Trudeau announced that Canada and the United States have agreed to extend the border closure until August 21, 2020. This collaborative and reciprocal measure restricts non-essential travel across the border, including for tourism and recreation.

July 16 – Ontario Extends Declaration of Emergency to Continue the Fight Against COVID-19
Ontario has extended emergency orders currently in force until July 29. This will ensure the province maintains the necessary flexibility to protect public health and safety as more businesses reopen and people go back to work. The government has also extended the provincial declaration of emergency until July 24.

June 17 – The Minister of Transport has issued an Interim Order Respecting Certain Requirements for Civil Aviation Due to COVID-19

The Minister of Transport has issued an Interim Order Respecting Certain Requirements for Civil Aviation Due to COVID-19, pursuant to sub-section 6.41 (1) of the Aeronautics Act, effective June 17, 2020, which repeals the previous Interim Order to Prevent Certain Persons from Boarding Flights in Canada due to COVID-19 signed on June 4, 2020.

Air operators advise passengers that they are required to wear a face mask during the deplaning process, from the moment the aircraft doors are open until the passengers are inside the air terminal building, when the person is 2 metres or less from another person, unless both persons are occupants of the same household.

June 16 – Temperature screening to be required for travellers at Canadian airports

Today, the Minister of Transport, the Honourable Marc Garneau, announced an additional measure to this framework. The Government of Canada will now require temperature screenings for all passengers travelling to Canada or travellers departing Canadian airports for either international or domestic destinations.

The Government of Canada is taking a phased approach to implementing temperature screening.

  • Phase 1: By June 30, 2020, all air operators will be required to conduct temperature screenings of all passengers travelling to Canada prior to departure from international or transborder points of departure.
  • Phase 2: By the end of July, temperature screening stations will be placed in the departure section of the four major airports that are currently identified as the only Canadian airports for international travel (Montréal, Toronto, Calgary, Vancouver).
  • Phase 3: By September 2020, temperature screening stations will be in place in the departure sections of the next 11 busiest airports in Canada (St. John’s, Halifax, Québec City, Ottawa, Toronto – Billy Bishop, Winnipeg, Regina, Saskatoon, Edmonton, Kelowna, Victoria).

In addition, all employees and personnel that enter or work in the restricted area of the airport will be subject to temperature screening procedures by Canadian Air Transport Security Authority personnel.

June 3 – Minister Garneau announces new measures for the use of face coverings in the Canadian transportation sector

Today, the Minister of Transport, the Honourable Marc Garneau, announced he is expanding the requirements for the use of face coverings by workers and others involved in the transportation system, to reduce the risk of COVID-19.

This approach for workers complements recent regulations and guidelines for passengers to use face coverings in certain circumstances when travelling by air, marine and rail to reduce the risk of the virus transmission. It also puts in place a more a comprehensive approach for face coverings that strengthens the protection of everyone involved in the transportation system.

The measures will be implemented through a combination of mandatory orders and guidance:

  • Expand the existing face covering / non-medical mask requirements beyond passengers to include some flight crew and airport workers.
  • These measures come into effect at noon EDT on June 4, 2020.

April 17New measures introduced for non-medical masks or face coverings in the Canadian transportation system

Today, the Minister of Transport, the Honourable Marc Garneau, announced new measures requiring all air passengers to have a non-medical mask or face covering to cover their mouth and nose during travel. These measures come into effect at noon EDT on April 20, 2020.

When travelling by air, travellers will be asked to cover their mouth and nose:

  • At Canadian airport screening checkpoints, where the screeners cannot always keep two metres of separation between themselves and the traveller;
  • When they cannot physically distance from others, or as directed by the airline employees; and
  • When directed to do so by a public health order or public health official.

Aviation passengers on all flights departing or arriving at Canadian airports will also be required to demonstrate they have the necessary non-medical mask or face covering during the boarding process otherwise they will not be allowed to continue on their journey. Passengers should follow the current Public Health Agency of Canada’s guidance on face coverings.

For more information on face covering requirements for air travellers, please click here.

March 30Government of Canada announces new domestic transportation measures

In order to manage the spread of COVID-19, the Government of Canada has announced new restrictions for air travel. All air operators are now required to:

  • Conduct a health check of travellers before they board a flight within Canada or departing from Canada, based on guidance from the Public Health Agency of Canada.
  • Refuse boarding to any passenger that presents COVID-19 symptoms.
  • Notify travellers that they may be subject to provincial or territorial measures at their final destination.

March 25 – New Order Makes Self-Isolation Mandatory for Individuals Entering Canada

The Government of Canada announced that as of midnight, all travellers returning to Canada will be subject to a mandatory self-isolation period of 14 days according to provisions under the Quarantine Act. This will not apply to essential workers.

March 23 – Documents Needed for Air Travel

Due to the COVID-19 outbreak and limited access to some provincial and territorial service centres, expired identification documents are temporarily accepted for travel within Canada.

This applies only if:

  • You are travelling by air.
  • You are using domestic air carriers to travel within Canada.
  • Your identification document was issued by a Canadian government.
  • Your identification document expired on March 1, 2020, or after.

This temporary measure is in effect until June 30, 2020.

March 20 – Prime Minister announces temporary border agreement with the United States

The Government of Canada announced that Canada and the United States have agreed to temporarily restrict all non-essential travel across the Canada-U.S. border. This collaborative and reciprocal measure between Canada and the United States will restrict non-essential travel across the border, including for tourism and recreation.

March 16 – Prime Minister announces new actions under Canada’s COVID-19 response

All incoming travellers, despite country of origin, will be asked by Canadian Border Services Agency (CBSA) officers if they are experiencing symptoms such as coughing, difficulty breathing or fever. They also will need to acknowledge that they are being asked to self-isolate for 14 days if they’re arriving from any international location.

The Government of Canada is barring entry to all travellers who are not Canadian citizens or permanent residents.  There will be exceptions for air crew, diplomats and immediate family members of citizens.

The Government of Canada announced new restrictions around air travel to Canada, including a limit on the number of airports accepting international flights in order to enhance screening.

Useful Links

Government of Canada

As the lead agency responsible for the response to COVID-19, PHAC is your best resource for the most up to date information on COVID-19.

For the latest Canadian government travel advice and advisories, visit its destination page: https://travel.gc.ca/travelling/advisories.

For COVID-19 measures, updates, and guidance for aviation issued by Transport Canada, please visit: https://www.tc.gc.ca/en/initiatives/covid-19-measures-updates-guidance-tc/aviation.html 

Ontario https://www.ontario.ca/page/2019-novel-coronavirus#section-4

City of Hamilton https://www.hamilton.ca/public-health/health-topics/novel-coronavirus-covid-19

Airline Advisories

Please review your airline’s travel advisory prior to travel.

Air Transat  airtransat.com/en-CA/travel-information/coronavirus

Sunwing  sunwing.ca/en/promotion/packages/travel-advisory/

Swoop flyswoop.com/coronavirus/, flyswoop.com/covid-19-impacted-flights/

WestJet  westjet.com/en-ca/travel-info/coronavirus, blog.westjet.com/operational-updates-coronavirus-covid-19/

Hamilton International Airport Service Summary

Please note the latest operating updates from airline partners at Hamilton International Airport:

Last Updated: July 17, 2020