Our Commitment to Accessibility
Hamilton International is committed to providing a diverse, inclusive and accessible experience for all airport users.
Hamilton International is subject to the Canadian Transportation Agency Accessible Transportation for Persons with Disabilities Regulations and the provisions of these regulations that apply to it and the services that it offers to persons with disabilities and any conditions that apply to those services.
Under the regulations, our obligations apply to:
Accessible Ground Transportation
Accessible ground transportation options are available to and from Hamilton International, including vehicles capable of transporting non-folding or non-collapsible mobility aids.
Requesting Curbside Assistance
Hamilton International is committed to providing a seamless travel experience. If you require curbside assistance, please let us know in advance. We’re here to help! You can easily submit your request by completing our online form, or reach out to us by email or phone – whichever works best for you.
- Nature of assistance needed
- Traveller name
- Date of travel
- Contact information
- Airline and flight number
- Person arranging assistance
- Arrival time
- Vehicle description
- Nature of assistance needed
- Traveller name
- Date of travel
- Contact information
- Airline and flight number
- Person arranging assistance
- Arrival time
- Vehicle description
Screening Checkpoint
The Canadian Air Transport Security Authority (CATSA) is a Crown corporation responsible for securing specific elements of the air transportation system – from passenger and baggage screening to screening airport workers. CATSA recognizes that travel can be challenging for passengers with special needs. For general information about planning your trip and what to do at the screening checkpoint, click the button below.
Hidden Disabilities Sunflower Lanyard Program
The Hidden Disabilities Sunflower Lanyard Program is a globally recognized symbol for non-visible disabilities. Wearing the lanyard discreetly indicates that you may need additional support, help or more time.
Lanyards are available at the Information Desk and Operations Centre or can be requested by mail.
